When it comes to choosing a professional painting contractor, there are many things you should consider. You don’t want to bring just anybody in to handle your industrial painting needs. After all, poor quality coatings, preparation or application could cause the substrate to degrade or rust prematurely, and that will stop you in your tracks. Here are a few things you need to consider when choosing your next painting contractor.
How Easy is it To Get A Quote?
One of the biggest complaints we hear from companies is that it’s nearly impossible to get a straight answer when it comes to quotes. Many companies will leave you with vague numbers, unpredictable timelines and very little real information to go off of. When it comes to a quality quote, you want to have everything in writing and in your hand so you can actually refer to hard numbers and products. If a potential contractor is not giving you the information you want, or they cannot guarantee you a timeline for completion, it is usually a sign that they are not prepared to take on your project.
References
In the world of industrial coatings, it is not uncommon for customers to ask for referrals and references. Any industrial painting contractor who knows their stuff should be able to provide you with examples of past work they have done, reviews and testimonials from happy customers, and contact information for customers that can attest to their success. If you can’t track down any of these things, it’s a very bad sign indeed. In most cases, you should be able to find reviews online in very little time, and you can always check with the BBB to see if there are any comments on their board. Social media platforms are also a good source of information when all else fails. Just make sure you do your homework.
Customer Care
One final recommendation is to watch out for companies who appear to have poor communication skills. If you are unable to reach a representative, or if they cannot answer questions during the planning stages of your project, you should be wary. Industrial painting projects are typically very large and require careful management of curing timelines for the finished product to turn out well. When you call about your project, they should be able to give you a good idea of how the process will flow from start to finish so that you can keep an eye on things.
While we’re talking about customer care, you should also make sure to ask about any recourse if a product does not turn out as expected. What will the painting contractor do if there is a damaged product that needs to be repaired or recoated? Companies who do good work always have a plan in case something doesn’t look just right. This should offer you some reassurance that they will still answer the phone once your painting project is delivered in case you do discover any errors.
These are just three characteristics that you should look for in an industrial painting contractor. Too often we hear about companies who have been duped by low-cost painters who do a poor job. Start contacting painting companies early on so that you will have plenty of time to gather quotes, research their references, and vet their work and customer service. Skipping any of these steps could leave you exposed to poor quality products and finishes that will have to be redone sooner rather than later.
For more information, contact Performance Painting today and speak to one of our industrial painting experts today. We can help answer any questions you may have about large scale industrial painting projects and how a contractor can bring your vision to life.
